Term and Conditions

1. Introduction

At Spiderman Hanging Store, we specialize in collectibles like action figures, Funko Pop!, board games, puzzles, and more. Our store is designed for collectors who value quality, rarity, and fun. By accessing our site, you confirm that you’re at least 18 years old or have parental consent to make purchases. These terms apply to all visitors, users, and customers.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and up-to-date information when creating an account or placing an order.
• Use the site only for lawful purposes and not engage in any fraudulent or harmful activities.
• Respect our intellectual property and not copy, distribute, or misuse any content from the site.
• Keep your account credentials secure and notify us immediately of any unauthorized use.

Failure to comply may result in account suspension or termination.

3. Products and Services

We offer a wide range of collectibles, including:

• Action Figures, Funko Pop!, Bobble Heads, and more.
• Seasonal items like Christmas Games and Puzzles.
• Mystery items such as Blind Bag Mystery Figs (note: these cannot be returned once opened).

All products are described as accurately as possible. However, colors and details may vary slightly due to monitor settings. If you have questions about a product, feel free to contact us before purchasing.

4. Order and Payment Terms

Placing an Order

When you place an order, you’ll receive a confirmation email. We process orders within 1-2 business days after payment confirmation. During busy seasons, processing may take longer, but we’ll keep you updated.

Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely. By providing payment information, you confirm that you’re authorized to use the chosen method.

Shipping

We ship worldwide, except to Asia and some remote regions. Here’s a quick overview:

• Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
• Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipment.

Delivery times are estimates and may vary due to customs, weather, or carrier delays. Shipping costs are non-refundable unless the item is damaged or incorrect.

5. Returns and Refunds

We want you to love your collectibles! If you’re not satisfied, here’s our policy:

• Return Period: 15 days from the delivery date.
• Condition: Items must be unopened in original packaging with all tags and receipts.
• Process: Email us at [email protected] for a Return Authorization Number before sending anything back.
• Refunds: Issued to your original payment method within 5-7 business days after we receive and inspect the return.

For damaged or incorrect items, we’ll cover return shipping and send a replacement ASAP. Exchanges are also possible—just specify your preference in your return request.

6. Intellectual Property

All content on this site, including logos, images, and text, is owned by Spiderman Hanging Store or our licensors. You may not use, reproduce, or distribute any content without our written permission. This protects the unique identity of our brand and products.

7. Limitation of Liability

While we strive for accuracy and quality, Spiderman Hanging Store is not liable for:

• Delays caused by carriers, customs, or other factors beyond our control.
• Minor variations in product appearance due to manufacturing.
• Indirect damages (e.g., loss of profits) arising from your use of the site or products.

Our total liability in any case will not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We value your privacy. Our Privacy Policy explains how we collect, use, and protect your data. By using our site, you consent to these practices.

9. Changes to Terms

We may update these Terms and Conditions occasionally. Changes will be posted on this page with an updated “Last Revised” date. Continued use of the site means you accept the new terms.

10. Governing Law

These terms are governed by the laws of Canada and the province of Alberta. Any disputes will be resolved in the courts of Edmonton, CA.